At Acuto Shoes, we pay special attention to make a quality product for you to be chic at work and at play. However, if you feel the need to return/ exchange the product due to any reason, we are happy to assist you. Please observe the following points:
- Merchandise can be returned to us within 30 days after the date of purchase.
- Merchandise being return must not be used/ worn and should be returned in the same condition as received along with box & packaging materials.
- Please enclose a copy of the invoice provided by us in the return package. The full amount will be refunded along with applicable taxes through the same mode as used for making payment by you
- In case you do not have the invoice, please provide us with your name, address, date of purchase and credit card number so that we can track your details and refund the money into your account.
- The costs associated with returns are to be borne by the customer.
- Please do not put labels, addresses etc. on the packaging (boxes etc.), so that the packing does not become unusable.
- Acuto Shoes cannot take any responsibility for lost merchandise during return transit, therefore it is recommended to ship it through a traceable medium.
For any queries or concerns, please feel free to contact us at +91 11 6595 0006 or send us an email at email@example.com
C/O Enhance Lifestyle Pvt. Ltd., 178/1, Neb Sarai, IGNOU Road, New Delhi - 110068
We wish to thank you for choosing Acuto Shoes and look forward to your shopping with us again.